Frequently Asked Questions
Everything you need to know about your Glowery experience
Are Glowery products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Glowery products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Do you offer samples with every order?
Yes! Every Glowery purchase includes two complimentary mystery samples so you can discover your next favorite skincare essential.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments via Afterpay.